{"id":1043,"date":"2026-06-12T06:08:25","date_gmt":"2026-06-12T06:08:25","guid":{"rendered":"https:\/\/jumpp.finance\/faq\/?p=1043"},"modified":"2026-06-17T06:35:50","modified_gmt":"2026-06-17T06:35:50","slug":"payment-failed-but-amount-debited","status":"publish","type":"post","link":"https:\/\/jumpp.finance\/faq\/payments\/upi\/payment-failed-but-amount-debited\/","title":{"rendered":"My payment has failed, but the amount has been debited from my account. How can I initiate a refund process?"},"content":{"rendered":"<div class='main-article-wrapper'>\n<p class=\"wp-block-paragraph\">If your payment has failed but the amount has been debited from your account, please raise ticket through the jUMPP app by following the steps below: <br>> Tap on Pay<br>> Go to Transaction History in the Quick pay tab<br>> Select the failed transaction<br>> Tap on the headphone icon at the top-right side of the screen<br>> Raise a support ticket.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>If your payment has failed but the amount has been debited from your account, please raise ticket through the jUMPP app by following the steps below: > Tap on Pay> Go to Transaction History in the Quick pay tab> Select the failed transaction> Tap on the headphone icon at the top-right side of the screen> &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/jumpp.finance\/faq\/payments\/upi\/payment-failed-but-amount-debited\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;My payment has failed, but the amount has been debited from my account. How can I initiate a refund process?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[298],"tags":[387,384,385,383,386],"class_list":["post-1043","post","type-post","status-publish","format-standard","hentry","category-upi","tag-failed-upi-transaction","tag-money-debited-not-received","tag-npci-complaint-jumpp","tag-upi-payment-failed","tag-upi-refund"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Payment Failed but Money Debited on jUMPP? 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